

CODA 2 SERIAL UPGRADE
Thing is, I was really excited to upgrade from CS4 to CS6. Now, 30 minutes after that request, I’m still debating whether to purchase Photoshop CS6 or not. Neither had been fulfilled.Īfter 30 minutes of going back and forth with this support person, I finally gave up and asked him to refund my subscription. By this time, the 48-hour window had passed for both the processing of my order and for the escalation of my support request. I’m back on the support chat with another Adobe support team member.
CODA 2 SERIAL SOFTWARE
I realized then that no matter what I did, I wouldn’t have my software until at least Saturday. The agent informed me he had escalated my request, and I should expect a response within “24–48 hours.”
CODA 2 SERIAL SERIAL
Without the serial number, I couldn’t work. I pressed the support agent to get my order processed sooner. Each of these experiences has been flawless, allowing me to use the software within minutes, if not less.Īnd yet Adobe, a massive company with thousands of employees, can’t process an order sooner than 24 hours? Some of these things have been software applications, and some of those have been from indie development shops run by a single developer. I’m no expert at payment processing, but I’ve bought a thing or two on the Internet. Expecting an answer somewhere in the neighbourhood of 5-10 minutes, you can imagine my surprise when I was told “in the next 24–48 hours.” I asked the support person when I should expect my serial number. So, I initiated a chat with one of their support team members. I spent some time looking through Adobe’s help section for what to do next, but came up short. I plugged in my information (twice, as the Adobe payment form would not process in Safari), and eagerly anticipated receiving my serial number.Īn email confirming my order and another welcoming me to the Photoshop Subscription program later, still no serial number. I figured Photoshop is updated roughly every two years or so, so I would be saving a couple hundred dollars on what amounted to a leasing program. I decided to give the Creative Cloud option a try.
